Channel Warranty Online can be used by Channel Partner to process RMA for Motherboards and Processors
1. Visit: www.intel.com/reseller
2. Select English for Asia Pacific
3. Select Intel Reseller Center
4. Enter Login ID and Password
5. Click on Channel Warranty Request under Quick Links for RMA
Partners can submit support requests & track open issues in one convenient online location, accessible anytime
1. Visit: www.intel.com/reseller
2. Select English for Asia Pacific
3. Select Intel Reseller Center
4. Enter Login ID and Password
5. Click on Online Channel Partner Technical Support under
Quick Links
For Technical
& Warranty Questions related to your Intel
Product, avail
Online Web Chat Option as follows:
1. Visit: http://support.intel.com/support/replacements.htm
2. Click: Chat with Intel Product Support Rep
3. Enter your Name, Product you are enquiring about,
Identify your Customer Type and Click on “Start Chat”
E-Mail Support through
apacsupport@mailbox.intel.com
You can have answers for Technical and Warranty
Related
Questions by our Support Representative by Email
Kindly write to us at "apacsupport@mailbox.intel.com”and
working hours are
Monday - Friday 10am to 7pm
You can also reach us via phone. For the list of phone numbers for your respective countries click here.
IMPORTANT NOTE: Before you contact Intel : If your retail
boxed product
qualifies for warranty support directly from Intel, have the following information available to give to
the support agent
when you call:
Personal Info
with Shipping Address Proof of
Purchase | Product Details:
SN, AA# (MoBo) & FPO, ATPO, Spec # (CPU) & BOM | Problem Description
ONLINE
CHAT
E MAIL
PHONE
FAX
AWR
SWR
PREMIER
Yes
Yes**
Yes
Yes*
Yes
10
20
ASSOCIATE
Yes
Yes**
Yes
Yes*
Yes
06
20
RESELLER
Yes
Yes
Yes
Yes*
Yes
--
20
NON-CHANNEL
No
Yes
Yes
Yes*
Yes
--
05
Remarks : # Pin Number Not Required | * Pin Number Required | **
Channel ID Required
