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As part of our online support strategy, Intel IT developed a self-service PC Health Check utility to deliver better customer support, improve response time, and increase employee satisfaction – while reducing operating costs. PC Health Check empowers employees to quickly run a series of diagnostic tests and resolve problems without assistance from the service desk, saving time that was previously required from a service technician.
Resetting encrypted passwords with Intel® Active Management Technology on Intel® vPro™ processor tools saves service time.
Discusses upgrade to Intel® vPro™ technology for remote management, productivity, and security.
Integration demo with Intel® Core™ vPro™ processor, allowing IT remote access to clients in any state.
KVM Remote Control lets IT remotely control PCs through all stages of support, even beyond the firewall.
Remotely manage PCs despite power or OS health for more performance, reduced time and system costs.
KVM Remote Control and Symantec lets IT remotely configure, diagnose, and repair PCs.