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As part of our online support strategy, Intel IT developed a self-service PC Health Check utility to deliver better customer support, improve response time, and increase employee satisfaction – while reducing operating costs. PC Health Check empowers employees to quickly run a series of diagnostic tests and resolve problems without assistance from the service desk, saving time that was previously required from a service technician.
Resetting encrypted passwords with Intel® Active Management Technology on Intel® vPro™ processor tools saves service time.
Discusses upgrade to Intel® vPro™ technology for remote management, productivity, and security.
KVM Remote Control and Symantec lets IT remotely configure, diagnose, and repair PCs.
Integration demo with Intel® Core™ vPro™ processor, allowing IT remote access to clients in any state.
Service desk demo using KVM remote control for easy OS reimaging and quick remote user restoration.
Service desk demo using Intel® AMT scheduled alarm clocks for enhanced patching and power management.